PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SERVICES
What's in these terms?
These terms tell you the rules for using our website www.odysseaapp.co.uk, our mobile application Odyssea (our “App”) and the services you connect to via our Site and App and the content we provide to you through them (together, the “Services”).
Click on the to go straight to more information on each area:
Who we are and how to contact us
www.odysseaapp.co.uk is a site operated by Memory Applications Limited ("We"). We are registered in England and Wales under company number 12129473 and have our registered office at 60 Ainderby Gardens, Romanby , Northallerton, DL78GU. Our main trading address is 60 Ainderby Gardens, Romanby, Northallerton, North Yorkshire, DL78GU. Our VAT number is
We are a limited company.
To contact us, please email firstname.lastname@example.org By using our Services you accept these terms
If you do not agree to these terms, you must not use our Services.
Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes and your rights in relation to your personal data and how to exercise them. This information is provided in http://www.odysseaapp.co.uk/privacy-policy and it is important that you read that information.
Please be aware that internet transmissions are never completely private or secure and that any message or information you send using our Site, App or any Service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted and this is particularly the case with public wifi networks.
We amend these terms from time to time. Every time you wish to use our Services, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 29
We may make changes to our Site and App
We may update and change our Site from time to time
From time to time we may automatically update the App or the Site and change the Services to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons.
If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services.
We may suspend or withdraw our Site or App or any of our Services
Parts of our Services or our Site and App may be made available free of charge.
We do not guarantee that our Site, the App or any content, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Services for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
Our Services are only for users in the UK
Our Site and App is directed to people residing in United Kingdom. We do not represent that content available on or through our Site or the App is appropriate for use or available in other locations.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at Support@memory-applications.co.uk.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site and the App, and in the material published on it. Those works, such as user generated content, are protected by copyright laws and treaties around the world. All such rights are reserved.
All intellectual property rights in the Site, App and Services throughout the world belong to us (or our licensors) and the rights in the App, Site and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the Site, App or the Services other than the right to use them in accordance with these terms.
Do not rely on information on this Site and on our App
The content on our Site and App is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site and App or any part of our Services.
Although we make reasonable efforts to update the information on our Site and App, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
In particular, we cannot guarantee that any expression of your wishes recorded as part of our Services, or any other message you leave, would be legally enforceable and in particular it is not likely to meet the legal requirements to form a final Will and Testament for example. Our Services are provided for personal and family use only.
Operating system requirements
Our App requires a smartphone device with a minimum of 500Mb of memory and a current and up to date operating system of, for example, iOS and Android systems as well as the relevant application store updates.
Support for the App/Site and how to tell us about problems
Support. If you want to learn more about the App or any part of our Services or if you have any problems using them please take a look at our support resources at http://www.odysseaapp.co.uk/
Contacting us (including with complaints). If you think the App or the Services are faulty or misdescribed or wish to contact us for any other reason please email our customer service team at email@example.com.
How we will communicate with you. If we have to contact you we will do so by email, by SMS or by pre-paid post, using the contact details you have provided to us.
How you may use the App, including how many devices you may use it on
In return for your agreeing to comply with these terms you may:
We are not responsible for websites we link to
Where our Services and in particular our Site of the App contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
User-generated content is not approved by us
Our services may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users of our services and does not represent our views or values.
How to complain about content uploaded by other users
If you wish to complain about content uploaded by other users, please contact us on email firstname.lastname@example.org
Our responsibility for loss or damage suffered by you
If you use our Services or the App or the Site on a free (gratis) basis then those Services are provided on an “as-is” basis without any liability and are provided without any warranty as far is legally permitted. If you have paid for a subscription then the terms of our agreement with you under that Subscription will apply over this clause.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation.
When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
We are not liable for business losses. Our site and app are for domestic and private use. If you use the site or app for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Limitations to the our site, app and the services. Our Site, App and the Services are provided for general information and entertainment purposes only. They do not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from our site, app or the service. Although we make reasonable efforts to update the information provided by the Site, App and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.
Please back-up content and data used with the Site and App. We recommend that you back up any content and data used in connection with the Site and App, to protect yourself in case of problems with the Site, App or the Service.
Check that the Site, App and the Services are suitable for you. The Site, App and the Services have not been developed to meet your individual requirements. Please check that the facilities and functions of the Site, App and the Services (as described on the relevant appstore site) meet your requirements.
We are not responsible for events outside our control. If our provision of the Services or support for the Site, App or the Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact us to end your contract with us and receive a refund for any Services you have paid for but not received.
Uploading content to our site
Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with and you warrant to use that you will not breach the terms of this agreement and our Acceptable Use Policy..
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our Site or App will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site, where you have allowed them access via public or private connections, a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload set out above.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site or App constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our Site and on our App if, in our opinion, your post does not comply with the content standards set out in this agreement, or as set out in our Acceptable Use Policy.
We do not store terrorist content.
We are not responsible for viruses and you must not introduce them
We do not guarantee that our Site or the App will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our Site or App or any part of our Services by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to link to or make any use of content on our site other than that set out above, please contact email@example.com
Which country's laws apply to any disputes?